AccuQuest

Every day nearly a thousand people walk into one of our 90+ offices around the country looking for help. Each is searching for something fundamental he or she has lost: the ability to hear and communicate comfortably.

Our patients come to us with hearing loss caused by many different things: age, illness,injury.... Some come to us after long years building America in noisy construction or manufacturing work environments. Others have damaged their hearing by enjoying a good rock concert a little too much a little too often. Still others sacrificed their hearing while protecting our country on aircraft carriers, in tanks, maintaining generators, or firing ammunition. Whatever the cause of your hearing loss, the result is the same: your opportunity to enjoy life has been diminished.

While not every hearing loss can be helped, the good news is, we really can make a difference in most cases.

Our Philosophy

Because hearing is essential to life, our goal is to be the premier hearing health care provider in the country. That means providing not only the most technically accurate hearing evaluations, care recommendations, and hearing instrument fittings, but the most satisfying patient-care experience as well. We’re confident you will feel the difference as you walk into one of our offices. We’ve designed the patient-care experience around how we would like our own loved-ones to be treated. This is natural for us, since every member of the core management team, including the founders, have either experienced hearing loss personally, or have close family with hearing loss. It’s exciting to be able to help our own families. It’s gratifying to be able to help yours.

Customer Care Ethic

We hope to meet every need that comes through our doors. In order to succeed, we need great staff, great facilities, and great hearing technology. We have all of that, and every day, we are getting more. We started out in the Chicago area and have expanded our operations to reach from coast-to-coast in just a few short years. What’s our hurry? We find that many people with hearing loss are paying too much for technology and service that could be better. We want to be there for those people. So we’ve crafted a unique package of services that go with every hearing aid we fit:

• 3 year full service warranty with loss and damage coverage
• 30 or 45 day trial period (depending on area)
• Free in-office repairs, cleanings, and adjustments for life
• Free diagnostic and annual diagnostic testing
• And we accept most insurances

Our facilities are top notch. We seek to create an environment that enables great care. We build professional yet comfortable offices, paying special attention to all the little details. Our testing equipment is state of the art. We not only test hearing loss, but we can simulate real life situations and measure hearing aid performance in critical hearing environments, like restaurants, church, outdoors, and other situations.

We work hard to find top quality people. Our Patient Care Coordinators are friendly and courteous. Our practitioners are skilled and caring. We are vigilant about training. Each year we require every practitioner in our network to receive training at least twice a year from certified trainers in addition to meeting licensure-board annual requirements. We also have corporate personnel dedicated to monitoring, coaching, and training our entire staff of audiologists and hearing instrument specialists not only on issues relating to the ear and hearing loss, but testing and fitting techniques, the latest technological improvements, and methodologies for improving instrument performance. If we can’t give you new ears, we want you to have the next best thing.

We also pride ourselves on providing the best technology out there. We are constantly on the hunt for what will improve the lives of our patients next. But to be frank, sometimes, the latest and greatest isn’t what is needed. It’s a little like match-making. Sometimes the potential of the top technology is way beyond the lifestyle needs of a patient. And if it is, we don’t recommend it. But we also recognize that recovering your hearing health is essential to full participation in life. We want to be sure that the technology in your ear is up to the job. So we work extra hard to match the technology to how it will be used. Every time we fit a hearing aid, we are in pursuit of a “happily-ever-after” pairing.

Let Us Help

We hope you will allow us to earn your business by coming in and experiencing our service and today’s technology. If you call for an appointment today (toll-free at 1-(888)-912-5566), you could renew your lease on life tomorrow with great hearing. Your loved ones and associates will be as happy about it as you are.

You might think of us as the "Lost and Found". Come see us, and let us help you find the life you lost with your hearing.